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USSD Self Care

HomeUSSD Self Care
Use  our cost effective new self-service platform that allows customers to self-serve common questions from any basic handset at any time.

 

To Access our USSD Services

Dial *502#

For Balance Enquiry

  • Dial  * 502#
  • Enter 1. (Account Information) then press send
  • Enter 1. (Balance Enquiry) then press send
  • Select your account then press send

Know your Next Due date

  • Dial  * 502#
  • Enter 1. (Account Information) then press send
  • Enter 2. (Due Date) then press send
  • Select your account then press sen

Mini statement

  • Dial  * 502#
  • Enter 1. (Account Information) then press send
  • Enter 3. (Mini statement) then press send
  • Select your account then press send

View Account Number

  • Dial  * 502#
  • Enter 1. (Account Information) then press send
  • Enter 4. (View Account Number) then press send

Upgrade my Account

  • Dial  * 502#
  • Enter 2. (Upgrade my Account) then press send
  • Select your account then press send
  • Select the package to upgrade to then press send

Make payment

  • Dial  * 502#
  • Enter 3. (Make Payment)
  • Select your account then press send
  • Select the payment method then press send

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