Zuku
0
  • Fiber
  • Products & Services
    • Home Internet (Triple play)
    • Business Packages
    • Devices and Accessories
  • Payments
  • Zuku Shops
  • Coverage
  • Customer Care
    • Speed Test
    • Moving Houses
    • How to pay
    • FAQ
  • Contact US
SALES: 020 5297 000 | SUPPORT : 020 5200 025
MY ACCOUNT/LOGIN
 
  • ZUKU FIBER
  • ZUKU SATELITE TV
TEL: 0699 990 300 / 0764 701 400
MY ACCOUNT/LOGIN
Zuku
Zuku
0

Cart

  • Fiber
  • Products & Services
    • Home Internet (Triple play)
    • Business Packages
    • Devices and Accessories
  • Payments
  • Zuku Shops
  • Coverage
  • Customer Care
    • Speed Test
    • Moving Houses
    • How to pay
    • FAQ
  • Contact US

Zuku Fiber Service Restoration

HomeZuku Fiber Service Restoration

Zuku Fiber Service Restoration

On April 8, 2017, one of our international carriers – SEACOM – suffered a subsea fiber cable cut. Consequently, some Zuku Fiber customers have been experiencing internet service disruption when loading some internet sites.

SEACOM is among the main internet carriers globally and the outage has affected several jurisdictions from the east coast of Africa up to Europe. SEACOM has reported that they have made significant interventions to restore their services. Most Zuku customers are already experiencing significant service quality improvement. As per SEACOMs advise full service restoration is expected to happen on 2nd May 2017.

Zuku Fiber is committed to delivering quality services to our esteemed customers and greatly appreciates the continued patronage of our customers to Zuku Fiber products and services. Zuku Fiber will continue to update customers on the progress of the resolution of the issue.

 

Thomas Hintze,

Group CEO – Wananchi Group

Contact Information

Zuku House No. 25
Touch lane, Masaki
Dar es Salaam, Tanzania.

Fiber Support : 0699 990 300
Email : support@zukufiber.co.tz

Quick Links
  • Wifi Guide
  • Calling Rates
  • Internet Speed Test
  • Wifi Extender
  • Zuku Fiber Service Restoration
Zuku Policies
  • Zuku Fiber Terms & Conditions
  • Loyalty Program
  • Data Protection & Privacy Policy
Zuku Packages
  • Fiber Packages
  • Pay Now
  • How to pay
All Rights Reserved | Copyright 2023 © Wananchi Group Ltd

Let's Chat